Verba and Geomant launch call recording solution for Microsoft Lync at Enterprise Connect
Joint solution offers Lync users server-side call recording with enterprise-grade scalability and a rich feature set
|28 February 2011, Orlando, Florida: At this week’s Enterprise Connect event in Orlando (February 28 to March 3, 2011), Verba Technologies and Geomant are releasing a compliance recording and contact center quality management solution for Microsoft Lync Server 2010. This launch is the result of strategic market and technology collaboration between the two organizations.|
Geomant provides an enterprise-grade, conference-based Lync call recording engine technology with Microsoft Exchange and Microsoft Outlook integration
Verba adds their complete call recording and quality management suite, featuring web-access, rich access control, and auditing and automated media lifecycle management functions
“This is a great example of two Microsoft partners collaborating to produce a solution that combines Lync’s unique communications and productivity capabilities with a call recording solution for compliance and quality management,” said Yancey Smith, director of product management, Microsoft Lync, Microsoft Corp.
By allowing companies to record Microsoft Lync, Cisco, Avaya, BroadSoft, and SIP standard platforms with the same call recording platform, the solution enables recording in hybrid UC environments and facilitates smooth migrations. “Lync Server 2010 support is an important next step in our call recording product strategy,” emphasized Robert J. Tarantino, Director of Global Business Development at Verba Technologies. “By working with Geomant, a technology leader in the Microsoft unified communication world, we are adding another world-class recording technology to our enterprise unified recording portfolio.”
Geomant is a well-established, innovative UC Software Developer and Systems Integrator specializing in Microsoft technologies. A Microsoft Gold Certified Partner, Geomant has offices across Europe, Australia and the Middle-East, and a global reseller network. For more information, visit www.geomant.com .
About Verba Technologies
Founded by VoIP industry veterans, Verba Technologies is a leading provider of call recording and contact center quality management solutions for unified communications platforms. The Verba Recording System supports voice, video and telepresence devices. Verba recording systems run in more than 25 countries at more than 500 customer sites and have recorded more than 250 million customer calls. For more information, visit www.verba.com .
About Enterprise Connect®
Enterprise Connect® (formerly VoiceCon) is the leading conference and exhibition for enterprise IP Telephony, Converged Networks and Unified Communications in North America. Enterprise Connect® brings corporate IT decision makers together with the industry’s vendors, analysts and consultants to focus on the issues central to enterprise networks and communications. Enterprise Connect® owns and produces No Jitter, (www.nojitter.com ), providing daily blogging and analysis of enterprise communications, and it also serves the community with a weekly email newsletter, a Webinar Series and Virtual Events. For more information, visit www.enterpriseconnect.com .
Kevin RossGeomant Product Sales & Marketing Director+44 1527 857932