Geomant offers a full range of support and maintenance services including:

On-Duty Availability

• Standard Package: Work days from 09:00 to 17:00
• Premium Package: 24×7

Platform Support

• Avaya solutions
• Microsoft Unified Communication solutions
• Inova solutions
• Nice solutions
• Verint solutions
• Altitude Software solutions

Application Support

• Full Support of all delivered applications, software, interfaces
• Tier 1,2
• Tier 3,4

Custom Support Packages

• Per specific customer requirements
• Defined timer periods
• Defined number of interactions

Service Offering categories:

• Preventive maintenance
• Incident management
• Pre-emptive system monitoring
• Backup-restore planning and deployment
• Risk assessments
• Updates and upgrades with release validation
• Remote monitoring and alarming system implementation
• Help desk