AI Tools
Voice AI, chatbots, agent assist and conversation intelligence — productized and tuned for CX.
Customer interaction · reimagined
95% of Delivery Emails — Resolved Without an Agent
See how a leading European parcel carrier deployed Geomant Emailbot to automate tracking queries, failed-delivery follow-ups and returns — replies in under 60 seconds, 24/7, at peak volumes.
Trusted across
AlfaBNP ParibasOmantelBÁVBISZBKVBonafarmJordan Ahli BankDPDEnvipcoEquilorRedionGeneraliGenertelMagentaKomercni BankaOFIMBHMETUMVMNetriskQplanRichter GedeonUnicreditBanca TransylvaniaVodafoneEdenredAl SayerAbyatKamcoMagyar Posta BiztosítóNobila CasaDecocenterMetropolitan LifeConcentrixM PlusVivacomTelemachOrange BusinessQatar AirwaysAlfaBNP ParibasOmantelBÁVBISZBKVBonafarmJordan Ahli BankDPDEnvipcoEquilorRedionGeneraliGenertelMagentaKomercni BankaOFIMBHMETUMVMNetriskQplanRichter GedeonUnicreditBanca TransylvaniaVodafoneEdenredAl SayerAbyatKamcoMagyar Posta BiztosítóNobila CasaDecocenterMetropolitan LifeConcentrixM PlusVivacomTelemachOrange BusinessQatar AirwaysAlfaBNP ParibasOmantelBÁVBISZBKVBonafarmJordan Ahli BankDPDEnvipcoEquilorRedionGeneraliGenertelMagentaKomercni BankaOFIMBHMETUMVMNetriskQplanRichter GedeonUnicreditBanca TransylvaniaVodafoneEdenredAl SayerAbyatKamcoMagyar Posta BiztosítóNobila CasaDecocenterMetropolitan LifeConcentrixM PlusVivacomTelemachOrange BusinessQatar Airways
Our purpose
Helping companies become accessible to their customers.
Customers expect to be heard — fast, consistently, across every channel. For enterprises, that's hard: interactions span legacy systems, contact center platforms, mobile apps, branches, service teams, back-office processes and new AI tools.
Geomant connects these elements into practical, measurable and reliable customer interaction solutions — through contact centers, self-service, AI assistants, voice and chat bots, queue management, video calls, mobile-embedded interaction and hybrid human-plus-AI service models.
AI for CX
How AI supercharges your CX strategy
From conversation intelligence to fully autonomous voice agents — practical AI, deployed responsibly, measured continuously.
Agent assist
Real-time suggestions, knowledge retrieval and next-best-action surfaced inside the agent desktop.
QA automation
Score 100% of interactions automatically against your quality framework.
Post-call summarization
Auto-generated wrap-ups and CRM updates — minutes saved on every interaction.
Onboarding & coaching
Faster ramp, consistent quality and personalized coaching from day one.
Solutions
A full stack for modern customer interaction
Cloud, on-prem or hybrid — we design, integrate and operate the platforms that power every interaction.
Enterprise Voice for Teams
Microsoft Teams voice implementation, direct routing and telephony rollouts at scale.
SIP Solutions (AudioCodes)
Carrier-grade SBCs, gateways and SIP connectivity for hybrid voice architectures.
Where we help
We support every form of customer interaction.
- Contact center modernization
- Omnichannel customer service
- Voice, email, chat & WhatsApp
- Self-service, chat, email & voicebots
- AI agent assist & summarization
- Queue & branch interaction
- Video calls & video banking
- Mobile-app embedded interaction
- Customer feedback & CX measurement
- Managed services & optimization
- AI governance & agent orchestration
- Hybrid human + AI service models
Services
An integrator, not just a vendor.
We bring the consulting depth, engineering muscle and operational discipline to actually deliver transformation — across hybrid, cloud and legacy environments.
Implementation services
Multi-vendor deployments delivered on time, on scope, on budget.
Custom development
Connectors, agent desktops and AI integrations built for your stack.
Support & maintenance
24/7 SLAs, proactive monitoring and continuous platform care.
Customer success
Adoption, optimization and value realization after go-live.
Consulting
CX strategy, target operating model and AI governance frameworks.
Why Geomant
Simple SaaS won't solve complex problems.
Unlike pure software vendors, Geomant combines consulting, integration, AI deployment, managed services and post-go-live optimization — across hybrid, cloud and legacy environments.
Talk to an expert0+
Years modernizing contact centers
0
Major platforms supported end-to-end
0/7
Managed service coverage
0%
Vendor-agnostic by design
Business outcomes
Measurable impact for the business.
Better customer accessibility
Faster response & resolution
Improved customer satisfaction
Reduced manual work
More efficient service operations
Better use of agents & workforce
Higher automation & self-service
Visibility over every interaction
Let's talk
Get your contact center health check.
Book a CX transformation assessment with our team. We'll review your environment, identify quick wins and map a realistic AI roadmap.
- Architecture & platform review
- AI opportunity map
- AHT, CSAT & automation benchmarks